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Warranty

Lifetime Warranty – All AlkaViva Ionizers – All Parts and Service for first 5 years.  After 5 years, customer is responsible for labor up to $199.00.  Customer is responsible for all shipping.

This warranty only covers failures due to defects in materials and workmanship which occur during normal use. This warranty does not cover damage which occurs in return shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper insertion of consumables, set-up adjustments, maladjustment of consumer controls, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, commercial use, or service by anyone other than an IonLife authorized repair facility, or damage attributable to acts of God.    

Limits and exclusions: there are no express warranties except as listed above. The warrantor is not responsible for incidental or consequential damage; for damages arising out of the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet and/or water that is judged by the local authorities as “hard” (TDS above 18grains). All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period.

Repair and/or replacement will be at the final discretion of IonLife.

 Warranty will not be void due to hard water if an approved anti-scaling device is used.

 To validate your warranty, complete the warranty card included with your machine and return it to the address shown within 60 days of purchase.

 This warranty is extended only to the original purchaser.

Effective with Purchases 08-15-2009 and later